Have You or Your Children Used Snapchat?

SOMI is taking Snapchat to court in the Netherlands for exposing minors to harmful content and illegal products, and for unlawfully collecting and using personal data without proper consent.

Join the lawsuit for free to stand up for your rights and claim compensation.

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What we Demands?

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    Fair compensation for affected users
    - €1,000 for users under 18 who started using Snapchat before 25 August 2023 and were under 18 at that time
    - €750 for users who were 18 years or older on 25 May 2018
    - €500 for users under 18 who started using Snapchat after 25 August 2023
    - €10 per user per year in material damages.

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    Stronger protection of user privacy and consumer interests.

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    Consent mechanism ensuring targeted advertising is only used when users have given freely informed and explicit consent.

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    Action against grooming and other harmful content.

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    Measures against illegal activities on the platform.

How does this work?

  1. 1.

    Sign up by filling in your details in the form above and signing the participation agreement and power of attorney.

  2. 2.

    You will receive a confirmation email with a copy of your signed agreement(s).

  3. 3.

    Our team of legal and IT experts will take action on behalf of you and thousands of others.

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    If the case is successful, you will receive your compensation after a positive court decision or a settlement.

What is the claim about?

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01.
Addictive by design

Snapchat includes multiple features designed to keep users constantly engaged, many of which raise legal and regulatory concerns. Its disappearing messages encourage frequent app checks, while users are tracked from the moment they start using the app for hyper-personalized content until they opt out. Gamified elements, like the publicly visible Snapscore, reward increasing activity, and infinite scrolling in Spotlight and Discover page delivers a nonstop stream of content, with no progress indicators or playback controls. Even notifications are structured to draw users back in, repeatedly prompting those who have declined alerts. Altogether, these design choices create an experience that is highly engaging and potentially addictive.

02.
Harbour for grooming and CSAM

Snapchat’s design makes it alarmingly easy for children to be exposed to grooming and the creation or distribution of child sexual abuse material (CSAM). The platform allows users send sexually explicit material in a disappearing format, giving the false impression of a private and safe space. Snap does not rigorously verify users’ ages or identities and allows direct connections with friends of friends, giving predators easy access to large groups of minors. Despite this, the platform downplays the risks of online grooming as “extremely low” in its own risk assessment and fails to implement adequate safeguards, leaving children highly vulnerable to serious physical, mental, and moral harm.

03.
Availability of illegal products

The sale and distribution of illegal substances on Snapchat has become a growing concern. In September 2025, Danish researchers accused Snap of allowing large numbers of drug dealers to operate on the platform. In the Netherlands, the Authority for Consumers and Markets (ACM) launched an investigation into Snapchat regarding the sale of illegal vapes to minors, while the European Commission has also begun inquiries into Snapchat’s protection of minors from illegal substances. Research by Stichting Rookpreventie Jeugd confirms that accounts selling illegal products, including drugs and vapes, are widespread on Snapchat.

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These actions are in direct violation of the Digital Services Act (DSA), the General Data Protection Regulation (GDPR), the Artificial Intelligence Act, the Audiovisual Media Services Directive and Dutch Civil Code.

Why join this claim?

  1. 1.

    Protect your children – Snapchat’s design makes it easy for minors to be exposed to grooming, sexually explicit content, and illegal products, while failing to provide adequate safeguards.

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    Snapchat was designed to be highly addictive – under the DSA, platforms are prohibited from designing services that impair users’ ability to make free and informed decisions about this use.

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    Snapchat has violated your privacy – Snapchat tracks and profiles users by default and shows targeted ads until you opt out, instead of asking for clear and informed consent upfront.

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    Together, we demand change – By joining this claim, you help hold Snap accountable and push for safer platforms, stronger protections, and respect for users’ rights.

Timeline

Frequently Asked Questions

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EU Recognition

SOMI was designated as a competent authority for bringing cross-border representative actions for consumers in the European Union. This means that SOMI can represent victims across EU member states in our collective actions. You can see the list of all entities on:

About SOMI

Foundation for Market Information Research (SOMI) is a non- profit organization established to identify and influence issues of social importance. SOMI is a recognized claim foundation in the field of privacy and data autonomy and is committed, among other things, to protecting the fundamental rights of consumers and minors who use online services. With the app that SOMI has developed, we want to return ownership and control of personal data to all people:

All your data. all yours.

SOMI investigates abuses, informs the public and helps injured parties. SOMI does this by conducting collective proceedings and claiming compensation. For more information about SOMI, visit www.somi.nl.

There you will find, among other things, our articles of association, reports from the Board and the Supervisory Board and information about our governance structure and Claim Code compliance.

Support us and become a participant! Together, we can stop privacy violations.